Organizational behavior is the study of the actions of people at work. The goals of organizational behavior are to explain and to predict behavior. Managers need to have good skills in organizational behavior because these skills help them to manage their employee’s behavior. A manager with good skills in organizational behavior can explain why the employees behave the way they do and predict how they will respond to his or her actions.
Organizational behavior focuses mainly on two major areas:
1. Individual behavior that includes such topics as personality, learning, perception, and motivation.
2. Group behavior such as norms, team building, roles, and conflict.
One of the greatest challenges in understanding organizational behavior is that it addresses some issues that are not obvious. Just like an iceberg, a large portion of organizational behavior cannot be seen by naked eye.